Samsung washer repair, front-load and top-load.

A brand we repair

Beaver Appliance repairs Samsung front-load and top-load washers in South Florida and Tampa Bay, as an independent company not affiliated with Samsung. A $69 diagnostic visit finds the fault, credited to the repair; the price is in writing before any work.

Call (754) 285-8880 Text a photo Book a repair Book a washer repair

Call or text and we’ll give you the earliest time we have.

Diagnostic visit: $69, credited to the repair
Price: In writing, before any work
Our warranty: 90 days, parts and labor
Google rating, South Florida: 5.0 from 14 reviews

A phone held up inside the open door of a front-load washer, its screen showing a photo of the label

A matching dark washer and dryer side by side on pedestal drawers in a white laundry nook, the washer’s door open

Washers and more, in customers’ words

Our South Florida Google profile: rated 5.0 from 14 Beaver Appliance reviews.

Washing machine

“Aizat was very prompt and did a wonderful job fixing my washing machine. …”

★★★★★ Debbie B. Jul 2026, Google review
Samsung ice maker

“Brandon was relentless until he resolved the issue with my ice maker on my Samsung Refridge/Freezer. …”

★★★★★ Jane G. Aug 2026, Google review

What is your Samsung washer doing?

Showing a code? Start with the code table.

Won’t drain: water left in the drum

First check: the drain hose, Samsung’s usual cause, then a front-loader’s pump filter, after an hour for hot water to cool.

Call us if a test cycle still won’t drain.

Clothes come out soaking wet

First check: drainage, since a washer that can’t drain never spins; then untangle the load.

Call us if it won’t spin in calibration mode.

Water on the floor

First check: each hose at both ends, then the door seal; Samsung says one hair can let water past it.

Call us if it drips with the door shut. Above the ground floor, Samsung’s install guide requires a drip pan.

Shakes, bangs or walks

First check: shipping bolts on a new front-loader, then level it, rocking each corner and adjusting the legs.

Call us if it still shakes once it’s level.

The door won’t unlock

First check: a front-loader stays locked with water inside; once hot water has had an hour to cool, drain it through the emergency hose by the pump filter.

Call us if it stays locked with Child Lock off.

A musty or sewage smell

First check: run Self Clean empty and wipe the seal; Samsung says a sewage smell means the drain hose sits too deep.

Call us if it smells burnt after its first couple of cycles.

Still at it?

Text us what it’s doing What a visit involves

Samsung washer codes

Photograph the display and the model label before you switch it off and on.

Samsung says a reset erases the code history a technician needs, and some codes change meaning with the model.

Code	What Samsung says it means First check, then
dC	Door error or unbalanced load Depends on the model Shut the door and spread the load.
dE dE1 dE2 dL dS LO FL	Door not detected as closed and locked Clear the latch and shut it firmly.
UE Ub U6 Ur	Unbalanced load; Ur is a rebalancing retry Untangle the load and restart.
4C 4E nF	Water isn’t filling properly Valves fully open, hoses unkinked, no Flood Safe hoses.
4C2 4E2 CE nF1	Hot and cold hoses swapped No service needed Swap them back.
nd 5C 5E SE	Not draining, or too slowly The drain hose, then a front-loader’s pump filter.
LE LC 1E 1C	Water level or leak error Look for leaks and suds; a missing drain hose holder needs service.
OE OC 0E 0C	Overflow: too much water Still filling? Shut both valves and call us.
SUd 5UD Sd 5d	Too many suds; it pauses, then carries on No service needed HE detergent only, below the MAX line.
3E 3C E3	Motor error, or voltage on some models Depends on the model Off 2 to 3 minutes, on, one restart; back again, service.
PF 9C1 9C2 UC 2E 9E1	Voltage error; PF also after a power cut Its own circuit, no extension cord. UC is voltage, not unbalance.
BE2 bE2 8E2 E2	Jammed button, or a sensor error Depends on the model Free a stuck button; back again, service.
tE HE HC AE PE bE BE 8E IE SF	Sensor, heater, communication, clutch, motor speed or system errors Off 2 to 3 minutes, on, restart; back again, service. Lower-case bE and capital BE differ.
dn Cb CL	Software download, calibration, Child Lock Not a fault A download takes about 15 minutes; past 30, call us.

Text us the code and the model label

Both photos in one text.

Text a photo to (754) 285-8880

What a Samsung washer visit involves

Tell us what it’s doing

Call or text us. The appliance, the symptom and any code are enough to start.
We find the fault

For the $69 diagnostic visit, credited to the repair if you go ahead.
Get the price in writing

Before any work starts. No repair until you say yes.
We fix it

Only the work you approved, at the price you approved.
Get a written warranty

90 days on parts and labor, with the terms spelled out.

A technician in a navy polo kneeling at an open front-load washer, one hand on its top

How pricing works Our repair warranty terms

Samsung washer questions

Didn’t see yours? Call (754) 285-8880 Text the code

What does 4C mean on a Samsung washer?

Samsung calls 4C, 4E or nF a not-filling error: water isn’t entering the washer correctly. Open both water valves fully and make sure neither hose is kinked; if it still won’t fill, text us the code and the model label.

What does dC mean on a Samsung washer?

A door error on some Samsung models and an unbalanced load on others, Samsung’s US code list says. If it keeps coming back, a photo of your model number settles which.

How do I reset a Samsung washer showing a code?

Power-cycle it: off for two to three minutes, on, then restart the cycle. If the code returns, Samsung advises against clearing it again: a reset deletes the error history used in diagnosis.

Is my Samsung washer still under warranty?

Samsung covers parts and labor for a year from purchase. On washers bought from April 1, 2026, a ten-year term covers the Digital Inverter Motor only, with the receipt; older washers’ motor terms vary by model. It says a claim may be denied if damage results from third-party repair, so covered work goes through Samsung. Out of warranty, the repairer is your choice.

Is my Samsung top-loader part of a recall?

Top-loaders in the WA49B, WA50B, WA51A, WA52A, WA54A and WA55A series, sold June 2021 to December 2022, can overheat, says CPSC’s notice; the serial number decides. CPSC says to stop using it until the free software update is in: a washer online over Wi-Fi downloads it; otherwise, ask Samsung for a free dongle.

Where we work

Beaver Appliance repairs Samsung washers across South Florida: Broward County and nearby parts of Miami-Dade and Palm Beach counties. Call or text (754) 285-8880.

Beaver Appliance repairs Samsung washers across Tampa Bay: Pasco and Hillsborough counties and nearby parts of Pinellas and Hernando counties. Call or text (813) 513-1699.